Frequently Asked Questions
What should I bring to my first visit?
Please email or fax records prior to your appointment.
Bring a fecal sample
Bring a list of: what food are you feeding your pet, medications and doses (or bring in the medication), and any questions you have for the doctor.
What is an annual physical?
An annual physical is a general wellness exam. Like humans, every pet should be seen by a veterinarian at least once a year. You can expect the Veterinarian to look over your pet head to tail! They will check their eyes, ears and teeth. They will check their skin , listen to their heart and breathing. As with humans, in order to dispense any medication a pet needs to be up to date with an annual exam. We ask that you bring a fecal sample to your annual .
What do I do when my pet is scheduled for surgery or a dental appointment?
Before a surgery or dental appointment can be set, your pet will need to have preoperative bloodwork completed. Once cleared by your veterinarian, a surgery or dental date is scheduled. Your pet will need to fast prior to surgery as they will be undergoing anesthesia. Typically a pet is not able to eat past midnight the night before; however they can have water up until they come in for their appointment. If your pet is a diabetic or taking daily medications, your Veterinarian will go through the specific process for your pet prior to the surgery date. You can expect when you arrive that the Veterinarian or technician will go through the procedure, confirm you have followed the guidelines for pre-surgery routine and ask you to provide consent for the procedure. You can expect that your pet will spend their day at the office as they will need time to recover under supervision. Once the procedure is completed, a staff member will contact you to set up a discharge time. At the time of pick up, you will receive specific paper work outlining medication and instructions for post procedure. The veterinarian or technician will go through this paperwork and answer your questions.
What type of payment is accepted at your office?
We offer a variety of payment options: all major credit cards, care credit, check and cash are accepted. Payment is expected at the time of service as we do not offer payment plans.